ClubSpark – court booking system

Further to the continued issues many of you have reported recently, please see below the email I received from ClubSpark today:

Dear Dez, 

We would firstly like to apologise for any inconvenience that has been caused to you and your members / players following the recent platform upgrades. We very much appreciate your patience whilst we work through the outstanding issues. 

We have resolved the following issues as well as reinstated one feature that people wanted back.

• The ‘My Bookings’ link has been added on the court booking sheet based on your feedback.
• We’ve resolved the issue where the duration drop down wasn’t displaying correctly when booking a court.
• Extended the height of booking slots to deal with display issues on the court sheet with 15 min booking slots (this is an interim measure while we work on a better long term solution).
• We know there is more to do and we will update you over the next few weeks, we also have more exciting features to share with you coming soon. 

It’s great to see tennis in such demand at the moment – to give you a sense of the scale, ClubSpark processed 6 times more court bookings in June 2020 as compared to June 2019. 

We appreciate that this disruption has had an impact on your ability to use the platform and will have caused you additional work to support your members and players. Again, please accept our sincere apologies for the inconvenience this may have caused you.  

Thanks as always for all your support and ideas as we continue to improve the way we support you.

Kind Regards, The ClubSpark Team

 
Please let me know of any further issues you have with ClubSpark, so that I can continue to provide feedback.

Dez Lewington
Club Manager
Contact – dez.lewington@sltcc.co.uk